In the last 632 days of working for myself I’ve adopted a pattern that feels increasingly stagnant. So, in an effort to change things up I took a morning to sit down and candidly conduct an After-Action Review. An AAR is an idea borrowed from the military (we employed it loosely as cadets at The Citadel). It’s an evaluation, and applied to a business, it’s a lot like seeing the doctor for your annual check-up. (Though, in my case, I could have used one about a year ago.)
Specifically, an AAR is meant to answer four questions:
- What was expected to happen?
- What actually happened?
- What went well, and why?
- What can be improved, and how?
Insanity: doing the same thing over and over again and expecting different results. -Albert Einstein
If you want different results you need to do things differently. Simple enough.
So I mined my own records and listened to the feedback of those who have to interact with me on both a business and personal level daily. These are my results:









